I have sent two personalised gift boxes now and they have both been amazing! You can tell the love and care that is put into each box and they have both arrived in great condition. I would always love a little pick me up box and these ones are perfect! They have been loved by my friends each time, especially the cute little bear arm boxes! Thank you so much for making them so special ❤️

Lovely company, good website, very responsive, keep you well informed of delivery times. I’ve used them a few times and all recipients have reported back that the quality of goods is excellent. Will definitely keep using them

I’ve used Bear Hugs several times over many years and have always been very happy with them. I made a mistake this time round whilst ordering and they were super helpful at rectifying it. Highly recommended. Such a lovely idea and wonderful when friends and family are having a difficult time.

I’ve used Bear Hugs several times over many years and have always been very happy with them. I made a mistake this time round whilst ordering and they were super helpful at rectifying it. Highly recommended. Such a lovely idea and wonderful when friends and family are having a difficult time.

The service from placing the order and delivery was very easy and quick. A good choice of gifts at different prices and a website which is easy to use. I highly recommend Bear Hugs !! Keep up the good work 👍👍

BearHugs is always wonderful, gorgeous gifts and fab customer service. I’m a forever customer. Being able to hug loved ones with BearHugs’ help from a distance will forever be the most special thing💙

I ordered chocolate brussels sprouts as a fun little extra for one of the Christmas gifts I am putting together. When I got in contact about the parcel being stuck with the courier for a prolonged period of time, they were very quick in dispatching another parcel and incredibly kind in their response. I will definitely be ordering from BearHugs again after this great customer service experience and absolutely loved how cute the box the chocolates come in is!

I can't remember how many Bear Hugs boxes I've sent and that's a sign that I know I can rely on them, and trust them, to be the especially thoughtful gifts. The customer service is always wonderful. The delivery is always in good time. The packaging is always beautiful. And every box has gratefully and excitedly received. They really are sending a hug in a box.

I’m a regular customer of BearHugs because they never disappoint! The hugs are always packaged beautifully, the items available are thoughtful and good quality, and you can tell a lot of love and care goes into packing and sending them. Happy as ever with my order!

I have been ordering from Bear Hugs for years and have never had anything but lovely feedback from people I have sent them to. In fact, most people have told me they've gone on to buy one for someone else. I really love everything about the company and how it has stuck to its morals of just wanting to spread happiness. The boxes have become much more expensive and the selection smaller over the last couple of years and while I fully understand why, it's sadly meant I don't send as many as I used to. That said, everything seems lovely quality and I'm sure well worth the price tag if you're able to afford it.

Excellent a special picked present for someone special, if you want to send something special and personal, you don’t have to look no further. Easy site to navigate, great packaging and delivered on time, highly recommend 5*

I just love everything about Bear Hug gifts! The values of the company, the choice of gifts, ready made and choose your own options are all great. The recipients of my gifts are always delighted to get a bear hug!

I have used BearHugs many times now and every gift has been meticulously packaged and arrived on time .. fantastic gift idea from a great business Highly recommended and great value

The boxes are amazing, everything inside is chosen with love by the buyer and appreciated so much by the recipient. Beautiful thoughtful gift, great company, great idea. Highly recommend.

It was easy to select the choices for the bear hugs box, however there was an issue with the personal message option. I contacted them about this and Faye responded within a couple of minutes and sorted the issue out. Brilliant customer service and such a lovely product at reasonable prices. I would definitely buy another bear hugs box again.

I received one of these boxes as a gift and absolutely loved it! The name, the little bear arms and all the goodies inside which were hand picked. I sent one to another loved one because I loved it so much. The recipient was really happy 😊.

Lovely products x I have ordered twice from this company and both times I have chosen the individual items for each box to make them that bit more personal and special. The quality of the items and the presentation is to a great standard and I will definitely order again in the future.

This was a perfect meaningful gift to send to a friend having a tough time - it was delivered very promptly and she loved it! I like how the options of things to include are varied and so thoughtful. Will continue to use BearHugs in the future 😊

I have been using this company for surprise gifts for years and have had nothing but outstanding service. Friends who have suffered bereavements, have been going through hard times or have been celebrating achievements have all really loved receiving Bear Hugs, and the customer service is brilliant.

Was lucky enough to receive a bearhug gift myself a while ago and decided it would be the perfect gift for a friend who was in need of a hug. I loved being able to select which products I wanted to put in a box and the lovely extra touches available. Didn't have any issues with the ordering process and the box was delivered to the recipient without any issues. She was really really pleased with the gift and I would be happy to order again from this wonderful company.

I’m already a fan. Faye sounds so kind and lovely that I feel she’s a friend. Well considered items for someone who might, for instance, be nursing a broken heart. I’d love to receive one of these myself. Ha! I could always send one to me…

I’m so happy I found BearHugs! I’ve used it a few times now - each time it’s been really easy to put together the gifts and the recipients have loved them! Although the pre-made gifts are already great, I love being able to make your own gift so I can personalise it and there is such a lovely selection to choose from. It’s such a brilliant and wonderful idea, so I would definitely recommend it to anyone hoping so send a really thoughtful gift.

Found BearHugs on Etsy when purchasing a last minute Christmas gift and discovered ready-to-go BearHug hampers, which I used to surprise my cousin going through cancer treatment. It was very well received and both gifts were delivered so quickly considering how late into the holiday season I had ordered. Couldn't really fault their service & would highly recommend.

What a beautiful company. I accidentally put the wrong shipping address in when placing my order. Faye responded so quickly and happily fixed this on my order. The messages are so supportive and really take into account that their customers may be experiencing a difficult time.

Great experience and customer service. I’m always wary of random companies discovered via google but BearHugs has been such a great find. Used it to send a bereavement box to a dear friend. Really pleased.

I used this company to send a thoughtful/cute gift back home whilst I was travelling overseas. The options were fab, didn't seem cheesy and delivery was very quick despite it being Christmas. Excellent service, highly recommend if you can't see the person you want to buy a gift for at Xmas!

I found this website when looking for something to send my friend in the UK ( I live in Spain) who needed some cheering up. I found a lovely selection of gifts but in the end decided on making a custom box. The recipient was so touched. Great service, value for money and a great way to show you care when you can't be there in person.

I’m so happy this company exists! I was able to send a lovely, customized care package to my sister abroad when I couldn’t be physically present to support her. I forgot to add a gift message and Faye was able to help me right away to update my order. My sister loves all the items included and continues to express how special they are! She also ate her treats immediately and with joy! The packaging itself and the options to add special touches like confetti and a surprise message at the bottom of the box is just too cute and definitely made my care package feel very personal. Highly recommend!

Always easy to order a bear hug and lots of choice, I’ve been using this company for a couple of years now and never disappointed. Very helpful customer service (when I didn’t update the recipient address they sorted it swiftly) and I support the ethos of the company. Brilliant!

Great idea, great box full of goodies and exceptional customer service, needed to delay sending the hug in a box to my best friend until a certain date, it wasn’t a problem at all and my friend absolutely loved her hug!

Fabulous team at Bear Hugs. Customer service is so helpful. My niece loved her parcel. Great quality and thoughtful gifts to include in your build your own box. I have used this company twice. 5star all the way. Thank you team Bear Hugs!

Such a lovely array of gifts, all occasions covered. Fantastic customer service, very personable not robotic, kind and friendly. Extremely fast delivery. My friend Helen loved her Bearhug. Thank you

I can't remember how many Bear Hug gifts I've sent over the years, but I think that shows how brilliant they are because I keep coming back. Fantastic products, beautiful packaging, and wonderful customer service.

I love BearHugs. It has a great range of gifts for all occasions (from just wanting to say "I'm here and I'm thinking of you" to "Happy Birthday" or beautiful gifts for new babies). Delivery is super fast though you can also specify a date for sending or put a sticker on your gift to tell the recipient to open it on a certain day. The customer service is fantastic - they sometimes email to check if something seems a little odd (eg you've forgotten to include your name or the address is wrong) and they respond very quickly and with a very human touch if you contact them. The bear-hug boxes never fail to brighten the recipient's day and my sister always reuses them because they are so cute. Lots of small/local producers and allergy-friendly options.

I placed an order today but got a wee bit confused!! I sent an email through and have got a thoughtful email response even though it's a Sunday night. Thank you so much. I appreciate your attention to detail and the incredibly swift response. I look forward to my daughter receiving her box. Thank you

I’ve purchased many gift boxes from Bear Hug Gifts over the years and I always return here because they never disappoint. I love the variety and the introduction of new items throughout the year, the option to add a sticker to say ‘don’t open until *insert date*’ is really handy, and the design of the boxes themselves with the hugging arms make this extra special. I live in Canada now and I like to send Bear Hug Gifts to my friends and family back in the U.K. to let them know I’m thinking of them, and to extend a little hug!

I absolutely love bear hug gifts and am a multiple repeat customer! Their selection and the presentation is 2nd to none, and if ever you need extra customer service, they get back to you so quickly and all the staff are super friendly would highly recommend.

I have ordered from BearHugs several times, its so handy being able to send something small as a gift, as I cant get out to the shops / post office to post a card. This time I sent coffee and biscuits for a birthday, they were well received.

Such a lovely way to be able to send a hug in the mail with treats to bring a smile to someone’s face. Good selection of goodies to choose from and customise to personal tastes, or pick a box if it’s too hard to decide. My friend loved it.

Really good selection of items to make a bespoke box. My friend was delighted, she’s going through a tough time & it really made her day! Great customer service feel like I personally know the team. 🥰

I have been using BearHugs gifts for a number of years, and they never fail to deliver. I ordered a thinking of you hug, beautiful as always and received by the recipient very quickly. She loved it. I will order again. I'm a very happy returning customer.

BearHugs Gifts are always so beautifully packaged, the products are high quality and the ethos of the whole business will always keep me coming back. Thank you again for another lovely ‘Thinking of You’ box - really cheered up my friend.

I’ve bought a few BearHugs over the years and will always come back to them. Perfect for any occasion and great selection of bits to add. Always great customer service and lovely items. I really should send one to myself :) Thank you guys for always being awesome!

Great products available, value for money and different options for a range of budgets. Ordered for a friend who just lost a family member and they loved the meaningful gesture.

Bear hugs is such a wonderful idea. We received a box once when we were going through a rough time, which was completely unexpected, and it brightened our day. Now we've paid it forward to someone else, and they have been equally appreciative. Service was also speedy, as it arrived at its destination the very next day. We would thoroughly recommend giving Bear Hugs a try.

Such a lovely website and personal email response, with amazingly thoughtful and considerate wording. My cousin, who i ordered a 'Bear Hug' for said it gave her a lovely boost, just what she needed. Will definitely order again.

Faye, Chief Sender of Hugs, and her entire team are so wonderful. They work so hard to make sure your Bear Hug is perfect. I've sent Bear Hugs for a few years now and each one is special. This time is asked for something a little different and Faye really went above and beyond to ensure the hug was extra special. Such a unique and caring company which I hope grows and grows. Thanks Faye xx

After being sent a Bearhug & then sending one as a gift myself I have now become a regular. Lovely branding & great range of products for lots of different occasions, most recently sent a new job hug! A lovely thing to send

BearHugs is such a wonderful company! Beautiful gifts and and great ethics. My friend loved all the new mum goodies she received through the post. Lovely way o connect with a friend who lives the other end of the country!

Absolutely amazing. They dealt with a last minute order promptly and professionally and what was delivered was amazing quality and beautifully presented. Jared who dealt with my order was responsive, set realistic expectations and kept me updated. Could not recommend more highly, brilliant value for money and a great social responsibility that goes along with it.

Absolutely fantastic - I ordered a bearhug and sent it to a friend who had recently caught covid and would be sending Christmas indoors; I wanted to lift her spirits. The whole process was fantastic from beginning to end: the website was easy to use, and it was fun selecting all the items to send in the box. Immediately after ordering, I noticed I had messed up a couple of bits I needed, and the staff were incredibly friendly and efficient in resolving it for me. Given how I ordered just before Christmas (the 22nd, I think), I was super impressed by how quickly the bearhug was dispatched, and it arrived with my friend in time for Christmas. My friend was overjoyed when she received the bearhug; we video-called so she could show me it and it did exactly as I had hoped. It looked amazing with all the different items! I will definitely be back to buy from you again, thank you to the whole team. And it's fantastic supporting such an ethical business.

This is one of my favourite brands! I have bought time and time again from BearHugs - wonderful concept, great service and value for money. Couldn't recommend them highly enough.